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Cookie Policy

Last Updated: January 18, 2025

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to website owners.

This Cookie Policy explains how The Back Office Collective ("we," "us," or "our") uses cookies and similar tracking technologies on our website thebackofficecollective.com.

2. Types of Cookies We Use

2.1 Essential Cookies (Strictly Necessary)

These cookies are necessary for the website to function properly and cannot be disabled. They enable basic functions like page navigation, security, and access to secure areas of the website.

Purpose: Essential website functionality

Examples:

  • Session cookies for form submissions
  • Security cookies for authentication
  • Load balancing cookies

Duration: Session or up to 24 hours

2.2 Performance/Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience.

Purpose: Website analytics and improvement

Examples:

  • Google Analytics (_ga, _gid, _gat)
  • Page view tracking
  • User behavior analysis
  • Traffic source tracking

Duration: Up to 2 years

Can be disabled: Yes

2.3 Functionality Cookies

These cookies allow the website to remember choices you make (such as language preferences) and provide enhanced, personalized features.

Purpose: Enhanced functionality and personalization

Examples:

  • Language preference cookies
  • Display preferences
  • Region/location cookies

Duration: Up to 1 year

Can be disabled: Yes

2.4 Targeting/Advertising Cookies (If Applicable)

These cookies track your browsing habits to deliver advertising that is relevant to you and your interests. They may be used to limit the number of times you see an advertisement and measure the effectiveness of campaigns.

Purpose: Targeted advertising and marketing

Examples:

  • Google Ads cookies
  • Facebook Pixel
  • LinkedIn Insight Tag
  • Retargeting cookies

Duration: Up to 2 years

Can be disabled: Yes (required by law)

Note: We will only use advertising cookies with your explicit consent.

3. Specific Cookies We Use

Below is a detailed list of cookies that may be set when you visit our website:

Cookie NameProviderPurposeDuration
_gaGoogle AnalyticsDistinguishes unique users2 years
_gidGoogle AnalyticsDistinguishes unique users24 hours
_gatGoogle AnalyticsThrottles request rate1 minute
session_idOur WebsiteMaintains user sessionSession

Note: This list may be updated as we add or remove services. Check this page regularly for updates.

4. Third-Party Cookies

Some cookies on our website are placed by third-party services. We use the following third-party services that may set cookies:

4.1 Google Analytics

We use Google Analytics to analyze how users interact with our website. Google Analytics uses cookies to collect information such as:

  • Pages visited and time spent on each page
  • How you arrived at our website (e.g., search engine, link from another site)
  • General location information (country, city)
  • Device and browser information

This information is anonymized and aggregated. Google's privacy policy: https://policies.google.com/privacy

4.2 Social Media Plugins (If Applicable)

If we include social media sharing buttons (LinkedIn, Twitter, Facebook), these platforms may set cookies when you interact with them. We do not control these cookies. Please refer to the respective platforms' privacy policies.

5. How to Manage Cookies

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Accept only certain cookies
  • Delete cookies that have already been set
  • Set your browser to notify you when cookies are being sent

How to manage cookies in popular browsers:

5.2 Google Analytics Opt-Out

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

5.3 Impact of Disabling Cookies

Important: If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly. Essential cookies cannot be disabled without severely affecting site functionality.

6. Your Consent

6.1 Cookie Consent

When you first visit our website, you will see a cookie notice banner asking for your consent to use non-essential cookies. You can:

  • Accept all cookies
  • Reject non-essential cookies
  • Manage your cookie preferences

6.2 Withdrawing Consent

You can withdraw your consent at any time by:

  • Clearing your cookies through your browser settings
  • Clicking the cookie preferences link in our website footer
  • Contacting us directly

7. Do Not Track (DNT) Signals

Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no universally accepted standard for how to respond to DNT signals. At this time, our website does not respond to DNT browser signals.

8. POPIA Compliance (South Africa)

Under South Africa's Protection of Personal Information Act (POPIA), we are required to:

  • Obtain your consent before using non-essential cookies
  • Provide clear information about what cookies we use and why
  • Allow you to withdraw consent at any time
  • Respect your privacy rights regarding your personal data

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page with an updated "Last Updated" date.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

10. More Information

For more information about cookies and how to manage them, visit:

11. Contact Us

If you have any questions about our use of cookies, please contact us:

The Back Office Collective

Email: info@thebackofficecollective.com

Location: South Africa

Website: thebackofficecollective.com

Summary

We use cookies to improve your experience on our website, analyze site traffic, and understand where our visitors are coming from.

You have control over which cookies you accept, except for essential cookies which are necessary for the website to function.